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Living environment

Public Utility

[ Electricity ]

Electricity in Japan is either 50 Hz or 60 Hz; 60Hz is used in Aichi-Nagoya.
Since some home electric appliances are exclusively designed for a specific frequency, it is necessary to check the frequency when you buy an appliance.
Contact Chubu Electric Power Co., Inc. when you start using electricity.

Chubu Electric Power Co., Inc.


[ Gas ]

Contact Toho Gas Co., Ltd. or its regional service center.

Toho Gas Co., Ltd. (Japanese)


[ Water service ]

Water service penetration in Aichi-Nagoya is 99.8%. Water service is provided by the waterworks department of the municipality or by water supply authorities.
When you start using water, contact the municipal waterworks bureau or its regional office. In areas equipped with a sewage system, you are required to pay affluent charges as well as water bills.


[ Telephone ]

When you wish to have a new telephone line installed, contact NTT WEST (Tel: 116). Installation of a new telephone line requires a start-up fee of 840 yen (including consumption tax), an installation fee of 37,800 yen (including consumption tax) and the cost of the telephone.

NTT West

  • NTT WEST Consultation center for speakers of foreign languages
    Tel: 0120-364463
    Business hours: 9:00 to 17:00 (except for Saturday, Sunday, national holidays, and new year holidays (Dec. 29-Jan.3))
    * Information services in English, Spanish, Portuguese, Chinese, French and Korean

[ Postal service ]

The post office handles all mail services (domestic / international). It also offers savings and various insurance services. Foreign currency exchange services are available at some post offices.
You can also consult in foreign languages.

Japan Post Network Co., Ltd


[ Garbage disposal ]

Household garbage should be properly sorted in accordance with the regulations of the municipality. After separation by type (such as burnable, non-burnable and recyclable), garbage should be placed in a designated location at the designated time. Violation of this rule may cause trouble among the local populace. Contact the municipality of your residence for the details of garbage separation, date, timing and location.

Living environment